Demo

5-Minute Demo Flow

A guided walkthrough for Justin/Kevin: plan onboarding → rep training → live assist → knowledge gaps → autonomous resolution.

Minute 1

Plan Onboarding

Upload an SPD PDF and show the plan profile + cheat sheet + ambiguous clauses flagged. Emphasize: minutes, not weeks.

Open Plans

Minute 2

Training Mode (Agent-as-Member)

Start a scenario (Medium). Rep responds. Show accuracy/completeness/compliance and SPD citations.

Open Training

Minute 3

Live Call Assist

Start a simulated call transcript. Show suggestions appearing before the rep searches. Highlight confidence + citations + similar calls.

Open Live Assist

Minute 4

Knowledge Gap Dashboard

Show recurring categories, inconsistency alerts, KB articles, and rep performance rings. Emphasize operational consistency.

Open Knowledge

Minute 5

Autonomous Mode

Ask: “What’s my deductible?” and “Do I need prior auth for an MRI?” Show autonomous vs escalate tagging and what it looked up.

Open Autonomous